If you follow me on Twitter you've probably
seen my "I'm so stressed out tweets". I have now passed stressed and am now pissed!
Most of you know that I have my own Indie cosmetics line Evil Shades. I literally started this business with $100 and an ebay account (19 months ago) well it started doing well enough that I decided to start a website just for Evil Shades. I bought a package on Webs.com in Aug. of last year and set up shop. The website was not very fancy and ES had grown enough that I felt like I needed a more professional bigger site. So I started looking for Hosts and asking people who they used etc. I narrowed it down to 4 that were in my price range and seemed pretty reliable. I emailed all 4 with the same questions:
What kind of tech support to you offer?
What is your turnaround time on tech repairs?
Do you charge above the set hosting fee to transfer my domain name?
Do you offer suite builders that have a good range of templates and can build a store with shopping cart by someone who does not know html and is techie challanged?
When the transfer starts how long will my site be down?
You can go look at my very expensive piece of crap...
Click on the big ass "button" in the center of the main page and then go click on store.
Grrrrrrrr! Insert 2 parafraphs of foul language here!
I got answers from 3 of them and chose the one that seemed to suit my needs best.
Fastforward Thursday of last week I started the domain transfer because in order to use their site building software my domain had to be pointing at them as host. I was told this would take no more than 24 hours which is why I chose Thursday as opposed to waiting until Monday. I have spent the weekend emailing, live chatting and forum searching and their site building software still will not allow me to log in and use it to build my damn cart! My MIL built what is up now but she does not know how to build or add a shopping cart and she has been trying for 3 days to do so including buying extra software in hopes.
I set up a little etsy store but honestly people don't want to buy that way. People feel more comfortable buying from a stand alone website, it seems more professional. So I have lost 4 days sales (I did have one sale but that was from someone who knows me and so we did it via email).
I don't know about my host but I cannot afford to go 4 days without pay. I am (my business) is the sole income for my family and it has only in the past few months been going really well. Now I'm stuck.
I can't even cut my losses and go to another host because I cannot transfer my domain for 60 days....I can't go 60 days with no income! I have tried everything and these people have given me no answer just the same bs of your domain has to propagate to our server....um I asked the geeks on a major techie forum and they said that is a croc it takes no more than 12-24 hours for that.
Then to top it all off we got served with papers that one of my husbands ex wives is suing for more child support because she found out that I have my own business...ummmm hello fat cow....get off your lazy ass and go back to work at you $45K a year job cause this bitch is not going to support you! P.S. Lazy ass piece of crap, being pregnant an morbidly obese does not mean you cannot work nor does breastfeeding a newborn. Tell your husband to get a second job if you want to sit at home with your new bundle of future child support. I support all of my kids on my own and have for 21 years with no financial help from a man or the government what makes you think you're so special!
Just incase anyone wants to jump on my ass about the child support thing I have 3 children that do not belong to my husband and I have never recieved one single penny in child support. Iwas a single Mom for 12 years starting at age 16. I am not some new wife that's pissed about him having to support his kids. I love my step babies and I supportred them along with my own when we first got together while he was having a nervous breakdown. I have also paid his child support because well his responsibilities are mine as well. But I'll be damned if I will ever agree that any non custodial parent should have to pay so much that they cannot afford to live nor will I ever agree that a non custodial parent should have their support payments raised because the other party wants to quit working and stay at home with their new child that is unrelated to us. I think that if you cannot afford to stay at home then either don't have any kids or oh hey get a damn job like the rest of us!
If you are my new host....you blow and you owe me $800+ and counting!
(and whatever gray hairs and wrinkles you created)
I'm sorry for the rant and some of the language but not for the content as it is all true and this is my blog so where else can I blow a gasket and share pictures of shiny things!